Laundromat News: The #1 Channel covering everything happening in the laundromat industry! In this June 27, 2025 episode, our host Jordan Berry dives straight into a pressing issue shaking up laundromat owners across the country: major frustrations with Alliance and recent problems with their dryers. Jordan breaks down the behind-the-scenes conversations with distributors, reveals which machines are affected, and offers actionable tips for owners caught up in the chaos—including his own fix-it steps if you’re not afraid to get your hands dirty. But it’s not all serious business! Jordan also brings some much-needed comic relief with a custom laundromat joke he cooked up himself, highlighting just how hard it is to find decent laundry humor on the internet.
Plus, he spotlights unique industry news and creative laundromat business models, from a laundromat-bar combo in New York to an international loan product for franchise owners in Thailand. If you want to stay ahead of industry trends, avoid expensive pitfalls, or just hear about fellow laundromat owners who are shaking things up, this episode has it all.
Here’s what you’ll learn in this episode:
Alliance Dryer Drama 🚨
Get the full story on the latest issue with certain Alliance dryers, why distributors are up in arms, and exactly which models are affected. We break down what’s happening behind the scenes and what you can do about it. (Spoiler: It matters for your bottom line.)How to Identify Affected Dryers 🔍
I walk you through how to check your machines’ serial numbers and model digits to see if this issue applies to your setup, plus first steps for fixing the problem—whether you want to deal with Alliance, your distributor, or try a DIY approach.Getting Creative With Your Storefront 💡
Hear about business owners blending laundromats with bars or coffee shops to maximize space and create an awesome customer experience. From Brooklyn to Thailand, you’ll get some real-life examples to inspire your next move.What’s Happening Around the Industry 🌍
Find out why everyone’s talking about Denny’s multifaceted empire in Erie, why Ann’s Gelato got a shout-out (even if it’s just for fun), and what new loan products are making waves overseas.Industry Relationships & Advocacy 🤝
Why it’s important to keep an eye on big manufacturers, how their deals (and drama) affect laundromat owners, and ways to advocate for yourself and your business in the face of changing industry dynamics.
Fun Fact from This Episode:
Ever wondered what happens when a laundromat owner tries to tell jokes? Well, I dug deep and created a “quarter life crisis” joke just for you. Warning: It’s both painfully on-theme and groan-worthy! (Listen in and judge for yourself whether it beats a “hide and sheet.”)
Catch you next week!
The Laundromat Resource Team
P.S. Got news or an amazing story to share? Hit us up at [email protected] and you might be featured in our next episode!
Remember, always check out the transcript for detailed insights. Happy listening!
Watch The Podcast Here
Episode Transcript
Jordan Berry [00:00:01]:
Welcome to Laundromat News Today. I’m America’s favorite laundromat podcast news anchor host, and only one as far as I know. Still, I don’t know. Let me know if I’m not bringing you all of the news from around the world in the laundromat industry. And listen, we got to start off on a pretty serious note. You may have heard or you may have recalled a few weeks ago, and we talked about alliance having a. I. I was gonna say recall, but it’s not a recall, but they have a.
Jordan Berry [00:00:35]:
What do you call it when there’s a problem? Okay, well, there’s a problem with some of the dryers. And listen, I had. I had a couple of different distributors reach out to me this last week and give me a call and tell me about their frustrations with alliance right now. So I just want to kind of let you guys know what’s going on behind the scenes. These distributors, who shall remain unnamed, who gave me a call to explain the situation. We’re feeling like alliance is trying to take advantage of them. And here’s the. The rundown of the situation.
Jordan Berry [00:01:10]:
There is a problem with some of the drivers. I’ll tell you which ones here in a second. There’s a problem with some of their dryers, and in order to get those fixed, alliance has reached out to their distribution network to hire them to come and fix your dryers for you, and they’re going to pay them a sum. And these distributors that reached out to me were. They were venting at the offer that they were given. Essentially, alliance offered them far below in their minds, at least what they felt like it would cost to actually make these repairs. And both felt like they would be losing money for their businesses if they did these repairs for Alliance. Now, here’s why this is important.
Jordan Berry [00:01:53]:
Number one, it’s important for them, obviously, because they feel like they’re being taken advantage of Alliance. And again, I can’t really comment on whether or not that is the case, but. But I’ve read through sort of the offer that they sent out to these service techs. And. Well, anyways, I’ve read through it, and it’s. You know, it’s. It’s a little low, I would say. So all that to say, here’s why this is important to you, is because, you know, number one, these distributors, the ones who called me, they’re the good guys, right? They’re the ones that are trying to take care of you, trying to do things right, trying to provide the service that we need here and, and putting them in a tough spot.
Jordan Berry [00:02:31]:
But number two is they both have told me that they have declined service and I’m assuming that they are not the only ones because if they’re going to lose money then I’m not sure why anybody would. So if you’re running into this situation, it trickles down, right? Unless alliance comes up with the solution, and I have not yet heard of that solution, it’s going to trickle down to us and become our problem. Well, it already is our problem and you know, just kind of let you know what the problem actually is. There’s some loose screws between the gas valve and the discharge manifold in certain dryers. Here, here’s the dryers that are affected. Okay, I’ll just give you kind of a rundown of what dryers were actually affected by this. This is the, the design six 30 pound 35 pound 55 pound single cylinder tumble dryers. The 30 and 45 pound stacked tumble dryer machines in all commercial combination washer, extractor tumbler dryer machines with natural gas or liquid petroleum heat.
Jordan Berry [00:03:37]:
And if they were manuf between July 21st no sorry, July of 2021 and April 14th of 2025. So here’s how you can tell if your machines are affected by this. They’re going to have a couple of things here. So the serial numbers, well the model numbers. First of all of these machines will have the number six in the 13th digit of the model from left to right. So if you count 13 digits in from to the right that number, if it’s a six, then you’re affected. Out of these potential machines, the range from July 2021 to April 2025, the serial numbers are going to start with 2107 up to 2504. Okay, so that is what you should be looking for.
Jordan Berry [00:04:34]:
And again if you have dryers in that range, I think you start with reaching out to your distributor, seeing if they are willing and able to come fix those machines. If not, then it would behoove you to reach out to alliance to see what the solution is. And if you just don’t want to deal with the drama, I actually do have step by step instructions of how you could fix it. Now I will say that I’m happy to give to you, but I will say that I don’t know if that’s going to void a warranty. I don’t know if that’s going to cause any problems for you. But if you just want to take care of it and you want step by step instructions with photos on how to fix it. So let me know, Jordan, at laundromatresource.com and I will send those over to you. And this is a really good time also to say, hey, if you’re out there and you’ve got news, big or small, about your specific laundromat or a company that’s servicing the laundromat industry that you would like to get out there, send me a press release or just an email announcement at [email protected] we’ll make sure we get it into these news episodes.
Jordan Berry [00:05:40]:
Okay, listen, I feel like that got real serious real fast. We’re talking about the biggest manufacturer in the industry. I have vocalized some of my frustrations with them in the past. Other people have vocalized their frustrations with them and some of the business decisions that they’re making. And those kind of continue to go on. Again, I think we should be keeping an eye on alliance and on what they’re doing, what they’re doing with our data, what they’re doing with their franchises that some of them are getting put up across the street from our business businesses, what they’re doing, buying up distributors. I think we need to keep an eye on that and be wise in. In how we conduct our business with these manufacturers in our industry.
Jordan Berry [00:06:24]:
And specifically, just on the heels of this announcement, alliance right now. So also, if you’re out there from alliance and you want to come and give your perspective. I’m only given one perspective right now. I’ve not been able to reach anybody from Alliance. So if you want to come, set the record straight, jordan, laundromatresource.com and I would love to do that. So let’s shift gears here. And I’m just going to tell you straight up right now, this is the joke. Okay? I’m going to tell you the joke.
Jordan Berry [00:06:51]:
This is for you, Patrick, and for giant laundromats out there who’s been commenting on the jokes as well. But before I tell you the joke that I had to dig deep within myself to come up with on my own, I want to tell you why this has been so difficult for me to tell jokes. If you search laundromat jokes, you’re gonna get, this is what you’re gonna get. Okay? This is what I’m working with here. And listen, I’m not funny. I can’t come up with my own jokes very easily, although I think I got a doozy today. But don’t come up with jokes very easily. So I have to get some inspiration somewhere.
Jordan Berry [00:07:23]:
This is what I’m working with. Okay, I’m gonna just read you a few off of this list that I have, and you make your own judgment on how funny or not funny I am based on this. Okay, here’s joke 1 I want to read you. Why did the shirt go to school? To get more starch. What? What? What’s a washing machine’s favorite music? Heavy metal. What is it? Because it’s made of metal. I don’t understand. Why don’t dryers ever tell secrets? Because they can’t keep a spin.
Jordan Berry [00:08:00]:
I don’t know if that’s like some sort of old timey lingo that I’m just not getting or new lingo that I’m just not getting, but I’m just not getting it. How do socks greet each other? Long time no see. I just don’t understand these jokes. What do you call laundry room’s favorite game? Hide and sheet. I mean, that’s like borderline a joke. I don’t know. Like, I don’t know. Why was the laundry.
Jordan Berry [00:08:24]:
Laundry basket Always confident it could handle the load? Okay, I mean, I guess that’s sort of a laundry joke. But anyways, my point is, is that I’m not working with a whole lot over here, so just. I just feel like I need to, like, justify my lack of being funny. This is what I’m working with. Okay, here’s my joke that I spent some time to come up with just for you. Now that I’ve, like, probably lost half of you because you’re like, dude, what are you doing? Okay, here’s the joke. Why did the young laundromat owner switch to a card payment system? Because he was having a quarter life crisis. Ah.
Jordan Berry [00:09:06]:
Ah. That’s pretty good though, right? Quarter life crisis. We got the quarter. Quarter life crisis mixed in there with like, hey, he’s young, but he’s having a crisis. But also, like, I don’t know if you’ve owned a coin store, but I’ve owned a coin store and there’s a little bit of a crisis going. Okay, I’m gonna stop explaining it. That’s the best I got for a joke that I come up with on my own. That’s it.
Jordan Berry [00:09:26]:
All right. A couple of. A couple more actual news. Well, sort of actual news. So I got a couple of actual news stories and then some other cool ones. So I just wanted to point out Anne’s gelato. Voted number one ice cream shop in America for the second year in a row. And it really has nothing to do with laundry, but it’s got locations in some random, random spots and dry cleaning and hat makers and Ann’s Electronics Repair.
Jordan Berry [00:09:53]:
And I think they’re all just gelato shops. They’re not any of those things. So anyways, I just thought that was funny. It really has nothing to do with Laundromats. Okay. There was another story that was highlighted out of Eerie’s East. East side where they. Denny has got like a.
Jordan Berry [00:10:13]:
He’s like owns a block or something over here. He’s got Denny’s Ice Cream stand ice cream coming back around. Denny’s Coin Laundry and Denny’s Touchless Auto Washers also bar nearby. So Denny is just crushing it over there, doing it for decades. And I just wanted to shout out Denny’s for. Not the restaurant, the 24 hour. We never closed restaurant, but Denny’s who owns an entire block basically on the east side of Erie over there. And then also kind of in the same vein, I wanted to point out a couple of other things going on in New York.
Jordan Berry [00:10:50]:
We’ve got Pearl Lee’s Laundry. That is. That’s in Crown Heights. There’s. It’s. It’s a Laundromat and bar going over there. Theo Dupree owns that and is crushing it. This is a post retirement gig business that Theo has put together there.
Jordan Berry [00:11:13]:
And it’s pretty cool. It’s got a Laundromat in the front. In the back, they got a bar where you can just kind of sip and hang out and do whatever. And then in the same article, featured once again, our very own Junior Dumas, who has got a laundromat along with a coffee shop there in Brooklyn. So crushing it over there. If you want links to these articles, there’s some photos of their setups that they’ve got going on. Pretty cool. Get some inspiration on what’s going on there.
Jordan Berry [00:11:43]:
But again, listen, people are getting creative on how to utilize their limited space to maximize the revenue coming in per square foot over there. And it’s pretty cool to see people like JR and Theo creating experiences for their customers to try to take some of the chore out of the chore of laundry and bring a little. Bring a little fun back into it. Okay. And then I want to jump international before we wrap this thing up out in Thailand. And I just wanted to highlight this because I know, listen, I know most of you guys aren’t in Thailand and this is kind of not directly related to you, but there is a new loan product out there which carries the brand name of a franchise franchise laundry franchise over there. And there’s, it’s called Audrey Laundry and they named the loan product after it. And it offers up to 100 of total investment value in installment terms up to 7 years with a 6 month grace period on principal repayment.
Jordan Berry [00:12:50]:
So I want to highlight that as listen, I know for a fact that there’s some lenders out there that listen to this. So be looking at some loan products for us over there and don’t just limit it to the franchises. I want to point out that we’ve got the Laundromat playbook over here. That’s basically a franchise without the franchise. No franchise fees, no ongoing fees. And we help people get in the right way, get their branding right, get their operations squared up and their business off to the races. So consider us as you’re developing these loan products because 110% loan over seven years was a six year repayment period. Sounds pretty awesome to get into this business and I’d like to see more of that stuff happening around here.
Jordan Berry [00:13:33]:
How about you guys let us know. Drop me a line jordanmartresource.com or if you have a news story or have an announcement or you got something cool going on in your laundromat and you want to let other people know about it, number one, you know, come on the podcast, let’s talk laundry together. And number two, drop me a press release or an announcement [email protected] that is it it with news from around the world. All things Laundromat related. I’m Jordan Berry, news anchor. Definitely my mom’s favorite Laundromat news anchor. I can guarantee you that. We’ll see you next week.
Jordan Berry [00:14:10]:
Bye.
Spanish Summary
Claro, aquí tienes un resumen en español del episodio:
En este episodio de “Laundromat Resource”, Jordan Berry comparte las noticias más recientes sobre la industria de las lavanderías. Comienza hablando sobre un problema técnico con ciertos secadores fabricados por Alliance entre julio de 2021 y abril de 2025: hay tornillos sueltos entre la válvula de gas y el colector de descarga. Algunos distribuidores se han quejado porque Alliance les ofrece un pago insuficiente por reparar estas máquinas, lo que podría afectar negativamente a los dueños de lavanderías si los distribuidores se niegan a realizar las reparaciones. Jordan explica cómo los propietarios pueden identificar si sus secadores están afectados según el número de serie y ofrece enviar instrucciones paso a paso para arreglarlos, aunque advierte que esto podría afectar la garantía.
En otras noticias, Jordan menciona ejemplos creativos de negocios en el sector, como lavanderías combinadas con bares y cafeterías en Nueva York, así como un préstamo innovador en Tailandia para franquicias de lavandería. Añade un toque de humor con algunos chistes de lavandería (¡incluyendo uno propio!) y recuerda a los oyentes que pueden enviarle noticias o historias sobre sus propias lavanderías.
El episodio destaca la importancia de estar atentos a las acciones de grandes fabricantes como Alliance y la necesidad de buscar siempre nuevas maneras de innovar en el negocio de las lavanderías.
