Essential Maintenance, Acquisition and Growth Tips from a Laundromat Service Technician and Owner with Breyan Rohrman

Welcome to episode 251 of the Laundromat Resource Podcast! This week, Jordan Berry welcomes Brianne—a passionate laundromat owner and professional service technician—whose journey in the laundry industry is filled with wins, losses, and major learning moments. From buying her first laundromat at 22 to mastering equipment repairs and navigating tough leases, Brianne shares candid stories and actionable advice for both new and experienced owners. Tune in for honest insights, practical tips, and the inspiration you need to take your laundromat business to the next level!1. The Power of Partnerships and Logistics-Driven Growth

1. Keep Investing in Your Laundromat

One thing that really comes through in this episode is how important it is to keep putting money back into your laundromat. Brianne talks about retooling her store with new machines and how much of a difference that makes—she even points out that laundromats in rougher areas can still do really well if they’re clean, the machines work, and things are kept up. Basically, don’t let your store get run down and expect it to thrive. Upgrades, fixing what’s broken, and just freshening up the place all pay off.


2. Take Your Lease Seriously

Brianne learned a tough lesson from her first laundromat: if your lease is short or unstable, it can wreck your whole business. She lost her first store when the landlord doubled the rent after her three-year lease ran out. Her big tip is to always make sure you have a long lease with options to renew, something like 15 to 20 years if you can get it. If you’re looking to buy, make the lease your top priority before anything else.


3. Get Hands-On With Maintenance

Another big takeaway is how valuable it is to understand your machines and basic maintenance—even just things like clearing coin jams or cleaning lint traps and drain valves. Brianne handles a lot herself and has her staff do the same, which saves a ton of money and headaches. If you don’t know how, she says industry shows and your local distributor can be super helpful for learning. The more you or your staff can take care of simple fixes, the smoother everything goes.


Bonus: Building relationships matters. Whether it’s your distributor, other laundromat owners, or even the person selling you a store, those connections can help you out big time—sometimes leading to better deals, support when you’re stuck, or creative ways to finance your next move.


If you found these tips helpful, share them—and stay tuned for more industry insights from Laundromat Resource

Resources and Links:

Jordan Berry [00:00:00]:
Hey.

Jordan Berry [00:00:00]:
Hey, what’s up, guys? It’s Jordan with the Laundromat Resource podcast. This is show 251. And you know what? I’m pumped you’re here today because today we have an episode that has literally been years in the making. I cannot wait for you to meet Brianne. She is awesome, doing such cool stuff with her Laundromat and is also a professional service technician. We always talk about how there’s a huge shortage of service technicians in our industry. Well, we got one on the show finally, and we’re going to talk a lot about that today, too. So lots of really good stuff here.

Jordan Berry [00:00:37]:
She also owns Laundromat and has owned multiple Laundromats and we get into all that as well. So lots of practical takeaways. You’re going to love it. I know it. Like I said, this is literally years in the making for this one. So before we jump into the Brianne, I wanted to just say since last week when I mentioned that we’re going to be starting up some new master mastermind groups, quite a few of you jumped in. Join the pro community [email protected] pro and we’re getting those mastermind groups up and running. And if you did not jump in on that yet, you want to join a mastermind group to meet with other people who are other just laundry dorks like us.

Jordan Berry [00:01:19]:
Hey, come get into a group with a bunch of laundry dorks. Talk Laundromats. No matter where you’re at in the in the process, if you’re searching for your first Laundromat, if you own one or two, or if you own multiple poll, we’ve got groups going on for no matter what stage you’re in. So check out laundryresource.com pro. There’s also a bunch of other stuff that comes along with that. Not just the mastermind groups, but that by far makes up for any investment in joining the pro community over there. But also you get all the resources and tools, unlimited access to those and live Q and A that we do monthly and some other stuff. So really cool.

Jordan Berry [00:01:56]:
Go check it out again. Laundmyresource.com pro and let’s get you into a mastermind group to take you to the next level. Wherever you’re at right now, let’s get you to that next one. All right, let’s jump into with Brianne and I can’t wait for you to meet her because again, she’s rad and you’re gonna Love this. Episode 3 Long Years I’ve been trying to get you on this podcast, and here you are finally. Bri, thank you for coming on the show.

Breyan Rohrman [00:02:21]:
You’re welcome. I know it’s been a long time, but I’m excited. Excited to be here and excited to talk about the laundromat industry with you.

Jordan Berry [00:02:27]:
I am excited to have you. I appreciate you coming on and how you doing?

Breyan Rohrman [00:02:32]:
Doing well. Doing well. Been busy. We’re going through a little remodel at my Laundromat right now. And of course, I work a 9 to 5, so. Yeah, no shortage of work around. Around here.

Jordan Berry [00:02:44]:
Yeah. And that 9 to 5 is also in the laundromat industry, right?

Breyan Rohrman [00:02:48]:
Yeah. Yeah, let’s talk about all that. I was gonna say some service technician for a local distributor. So my life is laundry.

Jordan Berry [00:03:00]:
What a life, man. What a life it is. You know what I mean?

Breyan Rohrman [00:03:03]:
I know. Machines, selling machines, owning my own machines. It’s just. Yeah, Laundry.

Jordan Berry [00:03:11]:
I know better. Yeah, that’s right. Okay, well, hey, tell us a little bit about you, and I’m really curious, you know, how you got into this. Well, I’m not curious. I know, but I think other people are probably curious how you got into this industry. And then we’ll kind of go from there and talk a little bit about your experience owning and. And maybe some maintenance stuff we might hit as well, since you’re. Since you’re a pro.

Breyan Rohrman [00:03:36]:
That’s what I try to be. Well, I. It’s kind of a quirky story, I guess, but I’ve always just loved laundromats. My mom and I used to go and, you know, we’d take all of our laundry and sit at the laundromat on the weekends. And I just realized one day I was like, gosh, I just really like the laundromat. Like, what’s a better place where you could come and get all of your chores done while reading a magazine, you know, Expect that was before, you know, social media and that kind of thing. So I just decided one day I was like, I really want to own a place like this. This is so cool.

Breyan Rohrman [00:04:10]:
And actually, the laundromat I was sitting in when I decided that I was about 15, and it was actually the laundromat that I own now.

Jordan Berry [00:04:19]:
So.

Breyan Rohrman [00:04:20]:
Yeah, so I saw it one day, and I’d actually already bought one laundromat before this. I bought my first laundromat when I was 22, and I had used that laundromat when I was little because I kind of grew up in that area as well. And that came the gentleman that owned it. I used to be in banking. He would come in and bank with me. And so one day I was like, hey, you ever want to, like, sell your laundromat? And he was like, yeah, you want to buy it? And I was like, absolutely. So that worked out. So I bought that one, and I owned and operated it for way about four years.

Breyan Rohrman [00:04:53]:
And in the meantime, I bought my second laundromat from the distributor that I work for now. I bought that one when I was, I think, 25. Um, and I still own that one. The first laundromat I had to shut down. I lost my lease. Um, so not a great financial decision there, but I learned a lot. And my second laundry, obviously, I’ve owned it for about 11 years plus now. Um, I love, love, love that laundromat.

Breyan Rohrman [00:05:22]:
I grew up using it. Um, every time I go there, I’m just like, I just love this place. It’s a heck of a lot of work, but it’s worth it. And then as far as becoming a service technician, because I bought my second laundry from the distributor here, that’s kind of how I got to know him. And then owning two laundromats, I realized it is very expensive to hire somebody like me. So I started turning wrenches and kind of learning how the machines work. And the. The way that the machines work really fascinates me.

Breyan Rohrman [00:05:55]:
I’ve just been fascinated with laundry equipment. Um, I suppose, as you would say, like, a mechanic loves to work on cars. I love to work on these machines and just see how they operate. And it’s such a necessity in. In the world. And I just. They’re awesome to me. And obviously, I still love them still in the industry.

Breyan Rohrman [00:06:11]:
Um, and I just love my little laundromat.

Jordan Berry [00:06:15]:
Yeah. So funny.

Breyan Rohrman [00:06:17]:
Okay.

Jordan Berry [00:06:18]:
I mean, there’s a lot to unpack there. Uh, you got. You got a lot. You got a lot of. Listen, I mean, you. You were buying laundromats before. Laundromats were cool, and I think we decided right before we hit record that you probably were the one that made laundromats cool. So thank you.

Breyan Rohrman [00:06:35]:
I mean, that. That might be true. That might be true.

Jordan Berry [00:06:39]:
Yeah. Yeah, I’m convinced it was you. So thank you for, you know, making a school again. But that first one, I. You know, you had kind of this sort of working relationship, at least with. With the owner there, and you kind of talked a little bit about the lease and stuff, but can we. Can we just, like, dig in A little bit on, like, how did you actually buy this thing from this guy? You said you were 22 at the time.

Breyan Rohrman [00:07:10]:
Yep, I was 22. So I had. I grew up in finance, really. I started at the bank when I was 16. So I had been around finance my whole life, really. But I actually went down to. We have two distributors here in town. And at the time, I went down to the other distributor and I just walked in.

Breyan Rohrman [00:07:28]:
Yeah, I walked in and I was just like, hey, I wanted to buy this laundromat. Here’s the location. I know that you guys were the ones that built it and service it. Could you help me buy it? And I just. I don’t really know what I’m doing. I don’t know how to value a Laundromat. I’m not sure, but I want this Laundromat. Like, I was.

Breyan Rohrman [00:07:49]:
I was getting this Laundromat. And so he was like, absolutely, I’ll come up there. So he helped me look at all the machines. He helped me value the machines, and he helped me create an offer. And then so with that, I talked to the owner and I was like, would you consider owner financing? I don’t really have money because I didn’t. So would that be something that you would consider? And he said, yeah. And so I was like, cool. So we drew up an owner financing contract.

Breyan Rohrman [00:08:22]:
I gave him my offer, he took my offer. And then he actually trained me for a few weeks on drop off laundry, because we did drop off laundry. We also took in dry cleaning that we contracted out and then just the day to day operations, how everything worked. So he. He was really kind to me and all of that and helped me kind of just get on my feet and learn how. Just how to basically operate a day to day.

Jordan Berry [00:08:53]:
Okay, I’m gonna. I’m gonna withhold my judgment on that here for a second because you mentioned some mistakes with that first one. And in particular you mentioned. Elise, I don’t know if there are other mistakes also, but can you talk a little? Is that too painful to.

Breyan Rohrman [00:09:12]:
It is. Well, I have since recovered. I have since recovered. Yes, it was. It was a big loss. So even though I did have a distributor’s help, what I didn’t realize was the machines were very old and the machines, a lot of them were out of service. And I didn’t understand quite what went into laundromat equipment. So I suppose I had this false narrative that I was going to buy this laundromat and I was going to be able to read magazines and sip coffee with my customers.

Breyan Rohrman [00:09:49]:
And boy, was that not true. It was really a slap in the face. I mean, as soon as I bought it, I swear, as soon as he left, wrote him the check. And, you know, I’m on my own. Machines are just down, down, down, down. And I’m like, what is that? What is a bearing? Like, what the heck is going on here? You know? And so real quickly, you don’t know.

Jordan Berry [00:10:13]:
A bearing is a big dollar sign, basically. That’s. That’s what it is.

Breyan Rohrman [00:10:17]:
Yeah.

Jordan Berry [00:10:18]:
Replacing a bearing is a big deal.

Breyan Rohrman [00:10:19]:
Yeah, very big deal. Yeah. So I had multiple bearings going out and I was just like, kind of drowning. And so I kind of limped it along. And so I’ll go back to the lease. So mind you, I bought this Laundromat with really old equipment, and then the lease I took over. And there was only three years left on that lease, hence why I only owned it for three years. So I, at the end of this, three years after really limping along these machines and not knowing what the heck to do, my lease ended and the owners were like, we’re doubling your rent.

Breyan Rohrman [00:11:01]:
And at the time, I was paying like $3,200. So that was going to be $6,400 a month. And I was like, that’s crazy. I can’t. I can’t afford that. I have to shut down. So that was why I ended up shutting it down. But in the meantime, I had met the distributor here.

Breyan Rohrman [00:11:21]:
Well, in the meantime, I had bought my second laundry. And so I’d met the other distributor here, who I now work for, and he had helped me. So I, when I say I was limping it along, he had let me, sold me a few used machines so that I can still limp that laundromat along until I can get out of my lease and just cut my losses. So, geez, I ended up taking like a $72,000 loss at the end of that. But I kept my nine to five. Felt that, yeah, I don’t before, you know, I didn’t go to university. I didn’t. I didn’t spend money on.

Breyan Rohrman [00:11:54]:
On that kind of stuff. So my parents put it well, they were like, you know what, just take this as a learning opportunity. You don’t. You can’t win if you don’t take risks. So I just. And thank goodness I had bought the second lender mat, which was a big win, by the way. So I’ve had wins and losses, and I took that second lender mat and I was able to slowly pay that. That debt off.

Breyan Rohrman [00:12:18]:
So I’ve put that one in the past, and I learned a lot from it. And I hope that the people listening to this podcast, if you’ve taken a loss, it’s not the end of the world, you know, and. And it takes. It takes getting out of your comfortability to grow in life. And if that means taking a loss, so it. Be it. You just gotta make sure that you can recover from that loss later.

Jordan Berry [00:12:38]:
Yeah, I’ve. I’ve kind of found that sometimes those big loss, I mean, it’s hard to really think this and feel this when you’re in the middle of it. But kind of looking back on it now, I kind of feel like those losses are not only are they not the end of the world sometimes, like the beginning of the world. Right. Like, my 100% changed dramatically after that because I learned so much and I became a different person. Like, really, I became a different person.

Breyan Rohrman [00:13:03]:
Yeah, I 100% agree with that. And had I not taken that loss and bought that first and just did and just took the dive, I wouldn’t be where I’m at today. I wouldn’t have met the other distributors. I wouldn’t be, you know, in the industry. And I truly love this industry. And so, I mean, it’s fine. Like, I moved on and like you said, I learned a ton from it, so I don’t regret it. I wish it would have worked out better, but.

Breyan Rohrman [00:13:28]:
But it is the reason why I’m where I am today. So.

Jordan Berry [00:13:31]:
Yeah. Yeah. Do you think the. So if. If the. The lease had worked out and, you know, just stayed status quo or whatever, do you think that business would have done okay? Like, was it making money when you bought it? Or like, was it the lease really that killed.

Breyan Rohrman [00:13:53]:
Was 100% the lease. So the, the new people that moved in, it’s a pot shop, so they actually ended up paying like 10 grand a month. So there was no way I was going to win that lease battle, but let’s just say I did because I had started working with the other distributor. We could have made a plan to retool that laundry. And the neighborhood that that laundry was in still needs a laundromat. Nobody’s opened one in that. In that neighborhood yet. So I do, I do look in that neighborhood, and I’m like, dang, if I would have just had the right tools and not lost that lease.

Breyan Rohrman [00:14:30]:
She’s knowing what I know now, it would have been a completely different story. But, yeah, that area still needs laundry. And I sometimes I look up there at the real estate, but it’s a, It’s a trendy neighborhood and the leases are pretty spendy up there. But like I said, there was no way I was going to win that lease war. I. Even at ten grand a month, that it wouldn’t have been able to support. But if it would’ve all went well and it would’ve been a great laundry, if I would’ve kept going on the path that I was on without losing that lease.

Jordan Berry [00:15:01]:
Yeah, you gotta do big volume to be able to afford that 10k a month.

Breyan Rohrman [00:15:04]:
I mean, right.

Jordan Berry [00:15:06]:
Probably you need to be doing at least 40k at least a month to be able to afford that. So.

Breyan Rohrman [00:15:11]:
Yeah, I mean, that’s, it’s. That. Was it wild?

Jordan Berry [00:15:14]:
Yeah, that. Yeah. Right. So, yeah. So, I mean, I guess the reason I was saying I’ll withhold, you know how I feel about this owner who. Seller finance a deal. So I’m wondering if he just was nice to you because you were taking his problem off his hands and.

Breyan Rohrman [00:15:29]:
Yeah, I think so. Yes.

Jordan Berry [00:15:32]:
Yeah. You know, I mean, you know, I’ll let.

Breyan Rohrman [00:15:37]:
Yeah, I’ll let the listener, he didn’t have a great relationship with the distributor that I had, the other distributor that I was working with initially. And, and that distributor was pretty honest and open with me about that part of things. So, yes, I do 100 think that I probably was just his way out.

Jordan Berry [00:15:55]:
Yeah.

Breyan Rohrman [00:15:57]:
But again, I appreciate the opportunity and I am where I am today because of that whole thing, so.

Jordan Berry [00:16:02]:
Well, in the other part of this, like, if you’re out there listening to this and you’re young is like, you can make mistakes like that when you’re young and you got time to recover. Right. If you’re out there trying to retire and you’re in your 60s or 70s and you make a mistake like that, well, maybe you’re in a better financial position. Maybe. Hopefully. But. But it can be harder to recover from a big loss like that. So, you know, if you’re out there and you’re young and you’re, you know, looking to make a move and, you know, young.

Jordan Berry [00:16:33]:
I mean, like 20s, 30s, 40s, early 50s, I’ll consider. I’m creeping up there, man, getting close. So I don’t know I’m gonna consider that. Young, but, you know, like, get out there and make a move and, and don’t be afraid to make the mistakes because a lot of times those mistakes are what puts you on a path you never anticipated and help you build a life you never thought you you’d build. But all that. Say it still stings when you’re in the middle of.

Breyan Rohrman [00:17:00]:
Definitely stung. But, like. Like I said earlier, growth does not come from comfortability. So I’m always a go big or go home gal.

Jordan Berry [00:17:10]:
Yeah. Did you buy that? That’s. I like that. Did you buy that second one while you still owned the first one, or was it after that lease ended?

Breyan Rohrman [00:17:21]:
I. I bought it while I owned the first one. So when I bought my second laundry, I actually saw it for sale on Craigslist. That was still really popular back then. And it was the laundry I’ve always wanted. And so I immediately called. My dad, was like, dad, the laundromat on Crestline is for sale. And he was like, well, call him up.

Breyan Rohrman [00:17:43]:
See what happens. I was like, okay, so I call my boss now. And I was like, hey, my name’s Bri. I own the laundromat on the South Hill. Because I wanted to start off with. I’m not, you know, just starting. Yeah, exactly. So I was like, I want to buy your Laundromat.

Breyan Rohrman [00:18:01]:
He’s like, okay, well, meet me in the morning. Okay. So I show up, and I walk in, and the first thing he says, this is my favorite story. The first thing he says is, what are you doing buying Laundromats? And I was like, that’s fair, because I’m five foot three. I’m a small gal. And I was like, I just really like Laundromats.

Jordan Berry [00:18:23]:
You were like, 25, right, or something?

Breyan Rohrman [00:18:26]:
Yeah, yeah. I think it was about 24 by the. When the sale was starting. So he just looked at me, and he was like, good enough. And he just kept on going and started showing me everything. And so then I. I knew what it looked like. I know I was a young girl, probably didn’t maybe not take me seriously.

Breyan Rohrman [00:18:46]:
I know. I know what that can look like. So I. I ended up writing him a letter or an email, and I just said, hey, it was so nice to meet you this morning. Thank you for taking the time to show me the Laundromat. I just want to let you know that I’m. I am a determined person. I love the laundromat, and I really hope that you would give me the opportunity to buy this laundromat.

Breyan Rohrman [00:19:08]:
You know, I just tried to really kind of sell myself. Yeah. And he was like, sold. Cool. And so that was kind of how that worked out. And that one I was able to finance through the SBA. So I was able to do a 7A loan with a Local bank here. So I did not do owner financing on that one.

Jordan Berry [00:19:29]:
Okay. But I mean, SBA is another one that’s tough to do with some laundromats, you know, because you got to have good records and stuff. And how did he have pretty good records? Is that. How’d you get the 7A loan?

Breyan Rohrman [00:19:43]:
He did have very good records, so I had no problem working with him on that. He had a bookkeeper who is actually now my bookkeeper as well, so she’s wonderful. She had all of the records that they need. And she worked with my banker, so it was pretty easy on me. And during that whole time, I had bought a house also when I was 22. So I bought a house, then a laundromat, then my second laundromat. So I was able to use that house as collateral to secure the 7A loan. Without that house, I probably would not have qualified for that 7A loan.

Breyan Rohrman [00:20:22]:
So.

Jordan Berry [00:20:23]:
What a baller. Such a baller. This is why I wanted you on the podcast.

Breyan Rohrman [00:20:27]:
22.

Jordan Berry [00:20:28]:
I bought a house and a laundromat, and then I bought another one a couple years later.

Breyan Rohrman [00:20:33]:
That’s so kind of you. But I remember I did take that loss still and I did say, I’m a go bigger, go home gal. So I did see all of these opportunities. I just. I kind of just went for all of them and then. And then waited to see what happened. You know, I just did my best through all of it. But, yeah, I got the seven day loan and it was awesome.

Breyan Rohrman [00:20:54]:
My banker was wonderful. The sba, I know it can be difficult to jump through all of their hoops, but once you do, their lending is fantastic. So. So yeah, I’ve. I’ve since paid that loan off. I actually just paid it off. It took. I did a 10 year loan, so I just paid it off last year.

Breyan Rohrman [00:21:13]:
So it took me this long to finally outright own my laundry.

Jordan Berry [00:21:18]:
Nice. Yeah.

Breyan Rohrman [00:21:20]:
Very exciting.

Jordan Berry [00:21:22]:
Super exciting. Congratulations, by the way.

Breyan Rohrman [00:21:24]:
Thank you.

Jordan Berry [00:21:24]:
Now you. Now you really are a baller.

Breyan Rohrman [00:21:27]:
Yeah, now. Now my debts are paid off again. It took some time, but. Yeah, but we got.

Jordan Berry [00:21:33]:
Yeah. And you took that. Go big or go home. Literally you’re like, I’m gonna buy the home. So I have a home to go to if I want to, but I’m just gonna go big.

Breyan Rohrman [00:21:41]:
It is one of my favorite sayings in life. Like, when I get. When I get scared to make a decision, I always just think like, go big or go home. My parents were a big part of that. So I’m like, you know, well, what would they do? Like, they would definitely do this because they own rentals and also are small business owners. So I got a lot from them.

Jordan Berry [00:21:58]:
Yeah, I mean, you kind of mentioned them a couple times. I want to go back to. Don’t let me forget, because I want to go back to why buy a second one if that first one was. I mean, you quote, it was like a slap in the face when you bought it. So I want to go back to that. So don’t let me forget. But I mean, I think you’ve mentioned your parents and calling your dad and some advice that they’ve given you. And, you know, the, you know, it.

Jordan Berry [00:22:24]:
It really struck me, their response to you taking a big loss. You know, I think a lot of people, you know, are afraid they’re going to get told and maybe will get told. And I got told by some people, you know, like the. I told esos and, you know, that kind of stuff when I, you know, took a loss on my first business. And. But it sounds like they’ve been very supportive. And is that because they invest and they own businesses and, and yeah, you know, they’ve also. We all get parents like that.

Breyan Rohrman [00:22:58]:
They are awesome. But yeah, they, I mean, they’ve also taken losses and, and so I think they know, coming from an entrepreneurial background, so my dad’s had businesses that have failed as well, so I think he just, he knows how to come back from those losses. And so when I took my first one, he was just like, you know what? You live, you learn, you move on. There’s nothing you can do at this point besides move on and move on better. Like now, you know, let’s go do something else. And so they’ve been. Been more than supportive, and they were. And then the one thing I took from them that I tell everybody else is, you know what? I didn’t pay for college.

Breyan Rohrman [00:23:35]:
I didn’t go get that big degree. And so if you want to call that an equal loss there, you know, I’ll just take my $72,000 loss and I’ll call that my education.

Jordan Berry [00:23:45]:
Yeah.

Breyan Rohrman [00:23:45]:
And then just move on.

Jordan Berry [00:23:48]:
Yeah. Yeah, I did go to college and took a big loss. So I, you know, you’re way. I basically should have just gone to med school. Really.

Breyan Rohrman [00:23:59]:
I support college. I had already been working at the bank when I graduated high school, so I already had a really good career. So I just didn’t see the point in. In. In spending that money. But I, I fully support college education. My brother and sister both went to uw Here and got big fancy degrees and they’re doing awesome. So I just, I was the, the one in the family that just didn’t go that route.

Jordan Berry [00:24:24]:
Yeah, I think there’s. Yeah. Did they support that?

Breyan Rohrman [00:24:30]:
Oh, yeah, yeah, yeah, yeah, yeah, yeah, yeah.

Jordan Berry [00:24:34]:
Well, I mean, I think that’s a big question a lot right now is, is college worth it for most people? And, you know, obviously you need college for certain career paths and stuff, but I think a lot of people are just kind of going to college to get a degree. And there’s a lot of questions on, you know, I, I’m sure you make decent money, you know, turning wrenches on washing machines, like, you know what I mean? Like, you don’t necessarily have to go to college to, you know, to make good money. And now with AI, you know, scaring everybody, people are wondering if there’s even going to be some of those jobs that people went to college for. So it’s a question.

Breyan Rohrman [00:25:15]:
Yeah, AI is getting pretty big. It’s getting. It’s in the laundromat industry, too.

Jordan Berry [00:25:19]:
Yeah, it is. It is. Okay, so. Well, you know, awesome. Awesome that you have parents that are supportive and understanding and like I said, I’ve, you know, heard tons of stories and had some. Not with my parents necessarily, but had experiences with. With people as well. But the I told you so’s and the what are you doings? And the, you know, go get a job, you know, crowd, and there’s a lot of pressure, you know, for that.

Jordan Berry [00:25:46]:
So. And I know it. It keeps a lot of people from. From making moves or making those decisions, going big or going home. They just kind of go home because, you know, it’s hard to overcome that when you have that. So you’re blessed with that. Okay, I want to go back to why in the world did you buy a second one when, I mean, I, I don’t. You probably didn’t know at that point that the lease was going to be such a big issue yet or.

Jordan Berry [00:26:15]:
I don’t know. Did you?

Breyan Rohrman [00:26:17]:
No, I did not. I just assumed that when it was over, I would just renegotiate the lease and everything would be fine. But I bought the second one one because I just. I love that laundromat so much and the financials looked awesome on it, and so I just, I went ahead with it. And then the. My boss who I bought it from was also super supportive in the whole thing. I felt much more comfortable with that second one than I did the first one. And he sold it to me with a six Month agreement about fixing the equipment if it went down.

Breyan Rohrman [00:26:56]:
And so that was. And I had expressed him that that was one of my worries was, you know, I told about my first automatic experience and what I was going. What I was going through. And he actually was like, hey, listen, I have some great used equipment. I can come help you. All right, I’ll sell it to you. And I was like, okay, awesome. So he put some used equipment in there for me, and until I lost.

Breyan Rohrman [00:27:20]:
Obviously until I lost my lease. And then when I did lose my lease, he brought him and his crew, who I now work with, up and help me tear that laundromat down. So they came up, we got a semi, and they just knocked it out with me. So it was. Had I not bought that second laundromat, I’m not sure how I would have recovered from the first laundromat loss, because the first laundromat, or. Excuse me, the second laundromat, the one I still own, did so well and still does that I was able, again, to recuperate my loss from there rather than having to pay it out of any of my personal money. So. So I was a little more skeptical on the second laundromat.

Breyan Rohrman [00:28:03]:
But again, I. I just. I just love that laundromat with all my heart. Grew up there, Spent a lot of time with my mom there. So I might have looked past a little things just because I wanted to buy it, but the financials look great. I had a lot of support, and so I was comfortable buying that second one.

Jordan Berry [00:28:22]:
Yeah. Well, first of all, awesome that the team came over and helped you out with that one, especially in your. In your time of need there. It was such a great, great team, by the way. That whole squad is money. Real, real good group over there. So shout out to those guys. Oh, man.

Jordan Berry [00:28:47]:
I just had a question for you that I thought was a good one. This is what happens when you get old. Don’t get old.

Breyan Rohrman [00:28:54]:
I was gonna say. You said you were so young, though.

Jordan Berry [00:28:56]:
Well, I was that. That’s what old people tell themselves so they don’t feel old. You know, you probably never call yourself young because you just actually are young. You don’t have to call yourself young if you’re actually young. You know what I mean?

Breyan Rohrman [00:29:08]:
Well, okay.

Jordan Berry [00:29:10]:
Oh, go ahead. Sorry.

Breyan Rohrman [00:29:11]:
I say, you know, 29 forever now.

Jordan Berry [00:29:13]:
That’s right. That’s right. Okay. So the. So you. You bought the second one. Oh, I know. I was going to ask you, when did you.

Jordan Berry [00:29:25]:
When did you start working with your current employer? Was that like during this process of buying the second one or before or after or what?

Breyan Rohrman [00:29:36]:
It was after I had bought the second one and after we had completely shut down my first one. So I was done with my first one, operating the second one, still working at the bank. And I worked for a large bank and they were downsizing, so I was in management and they were getting rid of my position. So they came to me and they said, hey, we are getting rid of your position. Which I already knew. You can move up, you can move down, whatever you want, let us know. And I was like, you know, I’m so tired because at this point I had operated both laundromats and working full time. And I was just putting in so many hours between the three things.

Breyan Rohrman [00:30:20]:
And I was also renovating that house that I had bought. So I just told, you know, my district manager, I just, you know, I believe in signs from the universe and I believe that this is one. And I think that my time at the bank, it should be done. You know, at that time I had worked there for almost 10 years. So he was like, bri, if you’re tired, take your severance pay, take a six month break, come back, like, just don’t leave. And I was like, no, I just can’t. And it was, that was a very hard decision for me because I loved banking, I still love banking, but that was tough for me. But also, like I said, I just, I felt like it was a sign, like it was my opportunity out.

Breyan Rohrman [00:31:03]:
And I just really wanted to focus on my laundromats and just see if I can, can just operate my laundromat and not have to have that nine to five. And so, so I did leave and it was the best choice. I’m so glad that I didn’t question myself on that and, and stay. And so when I finally got let go, I took my severance package. And then I was talking to my boss now and I was telling him the situation and he was like, I really think you should go back to work. I don’t think, I don’t think you should do this. And I was like, no, I’m fine. And my parents also were very nervous for me to leave my banking job because it was such a good career and, you know, and I had done well there, but I was like, no, I’m doing it.

Breyan Rohrman [00:31:50]:
So you know, go big or go home, right? So I was like, no, I’m doing it.

Jordan Berry [00:31:52]:
I like it.

Breyan Rohrman [00:31:53]:
So took some time off. And so then one day my boss called me and was Just like, hey, one of my guys is retiring. I know how much you like to work on the machines. I was wondering if you wanted to come work for me instead. And I was like, this is like, a dream come true. I love Laundromat equipment. Heck, yes, I want to work on them. So that was how I started working for my distributor.

Jordan Berry [00:32:18]:
That’s crazy. That’s a wild, like, journey from being a banker. And I. I. Because I don’t think I knew how that transition happened for you. And I was like, well, why would you leave banking to go work on laundry machines? But you didn’t. You just left banking to leave banking, like, and then this kind of happened, like, for you.

Breyan Rohrman [00:32:45]:
Yeah, it is. But I’m so thankful that, like I said, I’m thankful that I trusted myself. And I suppose my advice for everybody else out there, like, wondering if they’re gonna buy a laundromat or get in the industry, like, you have to trust yourself and. And. And trust your judgment. And like I said earlier, if you take a loss, that’s fine, but if you win, you’re gonna win, you know? So it worked out great for me. I love, love, love, love servicing equipment. Like I said, I am fascinated by laundry equipment.

Breyan Rohrman [00:33:17]:
I know it sounds quirky, and most people are like, what in the world? But. But, boy, if you watch a washer go into high extract, I mean, that’s pretty fascinating.

Jordan Berry [00:33:25]:
Yeah.

Breyan Rohrman [00:33:26]:
And so I tell people, wait, wait, wait. The high extract is coming. You know, like, it just. It fascinates me. So it worked out better for me. And as far as, like, money I make, I probably make more now than I would have if I would have stayed at the bank. So again, I just. I’m really glad that I trusted myself on that decision.

Jordan Berry [00:33:46]:
Yeah. Yeah. Well, you’re in the right place, because there’s a bunch of nerds listening to this right now that are also fascinated by washers and dryers, and they’re going

Breyan Rohrman [00:33:55]:
to be like, oh, man, that high extract speed is fascinating.

Jordan Berry [00:33:58]:
It is fascinating. We should all just get together and watch washers extract water from clothes. Be great.

Breyan Rohrman [00:34:05]:
I can’t tell you how many hours I’ve put in just learning the equipment and how many hours I’ve sat in front of washers just hoping that it went into a high extract speed. At my first Laundromat, I remember, you know, because I didn’t know to clean out a drain valve. I didn’t know what that was at the time. I just kept turning these washers on and being like, please, Go into high speed, please. Go in high speed.

Jordan Berry [00:34:26]:
Yeah. Well, that brings up a good question, actually, is how did you start learning about this? Like, to a point where you got a job doing this?

Breyan Rohrman [00:34:39]:
So a little bit of my history also. This circles back to my parents. My dad and mom flipped houses. And my dad was an electrician, so the businesses that he had owned was in the electrical world. And so while we were flipping houses, my dad and mom really never gave me a break. It was like, hey, we need this drywall sanded and mudded. Go for it. So I would have to do all of that.

Breyan Rohrman [00:35:08]:
We would have to chop wood. I would have to, you know, I was eight years old, out chopping wood, hauling it in the wheelbarrow so that we could start a fire. Because we, back then, we lived on some property. So my dad just really, really, really instilled in me that I can do anything that a boy can do. And so if my brother was out there, I was. I was fully expected to be out there as well. You know, we’re feeding the animals, doing all that stuff. So I really come from strong work ethic that way.

Breyan Rohrman [00:35:38]:
And so I knew kind of how to turn wrenches a little bit. And so when I was trying to figure out what the heck was going on with these machines, they were a really big factor. I’m sure they. I’m sure they loved it. He would have to come up after hours with me and help me just figure out how these machines work. But, you know, my dad’s really good round wiring diagrams. Obviously, he’s an electrician forever. He no longer is.

Breyan Rohrman [00:36:04]:
But he taught me how to use a meter. Kind of showed me, like, hey, this. Is this on the washer? Like, here, here’s how to test it. So I started to pull the machines apart and just. I’d call my dad, like, hey, I’m looking at this. Can you tell me how to test it? You know, like, I didn’t know how to, oh, mount something. And so my dad would help me kind of do all of that. And what really pushed me to continue learning, that was when I got my first bill from the distributor when they had to fix my machines.

Breyan Rohrman [00:36:35]:
Yeah, I was like, oh, no, that’s wildly. It’s. I know it’s expensive, but. So I was just like, geez, I gotta start learning how to do this. So that was kind of how I did it. And then I. I just. I really have a lot of support from my dad and then also my husband, who I started dating him when I was 21.

Breyan Rohrman [00:36:58]:
So he’s been in this whole story with me. So he was a mechanic forever. So he really is really good at turning wrenches. So even today, if there’s something that I can’t get off, like, for example, a siege blower fan, I’ll call him, and sure enough, he’ll come over and he’ll just tap it right off. Because he is so good around. Yeah, he’s so good around tools. So I do. I have a lot of support as well.

Breyan Rohrman [00:37:24]:
But anyway, circling back, that was how I started to learn how to work on these machines.

Jordan Berry [00:37:30]:
Yeah, well, you know, the. The interesting thing about that, too, is that, you know, kind of going back to it is if that first Laundromat hadn’t been so bad, you probably wouldn’t have really learned. Like, if you had bought that second one first, you might have just paid a service tech to come do it and never really learned it or never learned it to the extent that you did. So again, it’s those failures paying dividends and, like, becoming, like, the beginning of life. Right now you’re. Because of. Partly at least because of that, you’re. This is what you do for a living now.

Jordan Berry [00:38:06]:
You’re not a banker anymore. You work on machines.

Breyan Rohrman [00:38:10]:
Yeah, that’s so true. Yeah. Like I said, when I bought the second one, they had given me the contract that they would fix the machines, so I probably would not have been as motivated to pull them apart. And then my. You know, and he wouldn’t have seen me working on all the machines and offered me this job. So. Yeah, it’s very true. A lot of good came out of that first Laundromat.

Jordan Berry [00:38:30]:
Yeah. It’s so hard to, you know, to believe that when you’re going through something difficult, you’re losing a lot of money or your business is struggling or, you know, even just your work is tough. Like, I mean, you. Like you said, you’re kind of, like, burned out with work, and that probably felt really bad. You didn’t really exactly know what to do. And. But, man, if you just kind of keep going and life just kind of guides you sometimes here, and that’s. I mean, I think that’s genuinely, like, a key maybe, if not the key to success is just kind of keep going, right? Like, keep.

Jordan Berry [00:39:09]:
You know, you fail, that’s fine. Feel what you feel, but then get back up and dust yourself off and keep going.

Breyan Rohrman [00:39:16]:
Exactly.

Jordan Berry [00:39:17]:
A lot of times those failures are. They are what? Like, I wouldn’t be doing Laundromat resources. My first Laundromat Wasn’t so bad. You wouldn’t be a service tech if yours wasn’t so bad, probably, right?

Breyan Rohrman [00:39:27]:
Yeah. Yeah.

Jordan Berry [00:39:30]:
It’s just crazy how that works. But it is really hard to so all that to say if you’re out here listening to this and life is tough right now. Just keep going. You know, find. Find the support. Like you said, you had a lot of support around you, and if you’re out there struggling with your business or just in life in general, find one or two people who can just be a support to you and then just keep going. Right. Do the best you can and keep going.

Jordan Berry [00:39:55]:
Because a lot of times, these are the times that forge you into who you’re meant to be, you know, kind of cool.

Breyan Rohrman [00:40:04]:
That’s so. That’s so true. And. And. And having a big support team around you, like you said, no matter what it is in life, people ask me all the time, like, hey, how do you do all that? How do you get everything done? I’m like, I have help. Like, I don’t know the answers to everything, but I sure know somebody that does. You know, like, as far as, you know, my bookkeeping and. And people ask me questions all the time, like, you know what? I don’t know the answer to that, but so.

Breyan Rohrman [00:40:27]:
And so does. Let me ask them. And I have wonderful employees. I have wonderful rental renters at my rentals. Like, I. I just have a wonderful support team. And so you’re very correct in that. Like, just find.

Breyan Rohrman [00:40:40]:
Find that support team to help you get through whatever it is that you may be going through.

Jordan Berry [00:40:44]:
Yeah. Yeah. And the. The flip side to that is you got to let them know, too, though. And I think that’s a hard obstacle for a lot of people, especially, like, I genuinely think, like, Laundromat Resource is, you know, whatever it is right now, mostly because I was willing to go listen to episode one of the podcast. I was willing to tell how I was the world’s worst Laundromat owner. Like, that’s really what it comes down to. There’s no getting around it.

Jordan Berry [00:41:14]:
Right. And so.

Breyan Rohrman [00:41:15]:
But.

Jordan Berry [00:41:15]:
But you got to be able to share what’s going on with people for that support to be able to take effect. So that’s the flip side to it. And it’s also a hurdle and an obstacle. And why I appreciate you coming on here and sharing. You know, I know it’s a little easier when it’s, you know, 10 years in the past to be able to share some of these failures and stuff.

Breyan Rohrman [00:41:36]:
Right.

Jordan Berry [00:41:37]:
Still, like, it’s hard to. Hard to talk about that stuff. And. But number one, it helps give you, like, freedom from it when you share it. If you just hold on to it forever, like, enslaves you, really.

Breyan Rohrman [00:41:53]:
Right.

Jordan Berry [00:41:54]:
So you got to be able to share it. And then number two, if you share it with your support group, they can actually support you. Right? They. They. Nobody can help you if they don’t know what’s going on. Right, so.

Breyan Rohrman [00:42:04]:
Yep, exactly.

Jordan Berry [00:42:05]:
Yeah. Sorry, I’m gonna get off the soapbox there. Stop preaching. So thinking about these two laundromats now, if you could go back, is there anything you would. I mean, I’m sure there’s things you would do differently. Do you know, can you like pinpoint what you do differently specifically? I guess with the first one or the second one too? But are there things you would do differently?

Breyan Rohrman [00:42:34]:
Yeah, the, the first thing would be to have looked at that lease and, and saw that there wasn’t an automatic renewal and maybe talked to them and be like, hey, I need to know that I can renew this afterwards. I had no idea that a long lease was, was even a thing. I had no idea about any of it, honestly. So the first thing I would have, I would have checked that lease and had I found out and just did my due diligence on that lease, I wouldn’t have bought it.

Jordan Berry [00:43:06]:
Yeah. Yeah. Well, real quick, when we. Because this is a question. I get a lot when we work with clients who are looking to buy a laundromat and the lease is not very. And you know, just for like a frameworks, anybody out there who’s maybe searching right now, what we’re looking for usually is like 15 years or more and like 20 is even better. And you can get more than that. Usually that’s even better.

Jordan Berry [00:43:29]:
But if you find one that maybe has three years or seven years or something left on it, most of the time what we try to do is we try to get five year options to renew. So if you had three years, we try to get like three or four five year options, renew, keep the lease as it is. Usually. Usually it doesn’t benefit you to write up a whole new lease because landlords take that as an opportunity to raise rent, but also shift terms more in their favor a lot. So usually what we try to do is add five year options to those and that just gives you the option to renew the lease. So you effectively have, you know, 18 or 21 years or whatever. 20. That math was really bad.

Jordan Berry [00:44:12]:
23 years there. Right.

Breyan Rohrman [00:44:16]:
But.

Jordan Berry [00:44:17]:
So yes, I just wanted to Say that because there’s, I get asked that question all the time. What if a laundromat doesn’t have a very long lease? Yeah, that’s how we try to handle it a lot of times.

Breyan Rohrman [00:44:27]:
Yeah, definitely. And, and on my second laundromat, when we were talking about the lease, there was five years left of his lease. And so I just was like, that’s not good enough. I, I can’t take that loss again. So the building owners, who I do have a good relationship with now, they, so they agreed to renegotiate the lease with me, with the previous owner, had to sign on to it with me for the first three years. And then after that three years, I had an additional seven after that. So they, they actually redid his lease at the time that I bought it to make that work for me. So when I bought the second one, I had a solid 10 year lease.

Breyan Rohrman [00:45:15]:
Even though the current owner’s lease only had five years left, the building owners were willing to work with me on that. So that’s also another, you know, just like you said, the five year option for renewal. A lot of building owners, they don’t want to see a laundromat go anywhere because if it’s an existing laundromat, the plumbing’s there, the venting is there, the roof has been, you know, popped through with venting. So they don’t, they don’t want to see that laundromat go anywhere because it’s going to be a lot of renovating for them to get another different kind of a business in there, you know, so, so I, I would definitely explore that too, if there’s a short lease left.

Jordan Berry [00:45:47]:
Yeah, definitely, definitely. So. Well, you’ve had that one for. Well, first of all, that’s very cool that the seller was willing to jump on that, like basically co sign with you essentially. Right.

Breyan Rohrman [00:46:00]:
He, I can’t speak good. I can’t speak any bad things about him. Obviously. He’s my employer now. He’s done so much for me. And even, even when we sat down to sign that lease, I didn’t know again because I was inexperienced. And this did not happen on my last, on my first laundry. They wanted first and last month’s rent as, you know, a deposit.

Breyan Rohrman [00:46:24]:
And that was like $6,200. And I remember them being like, okay, well, we’ll take a check, we’ll be right back. And they left the room because we were at the lawyer’s office and my boss turned and he looked at me and he said, do you have that kind of money. And I said no. And so he paid that for me. I had to pay it back. But he did. He wrote the check for me.

Breyan Rohrman [00:46:45]:
So it’s. Again, it’s just that support group, you know, that threw me for a loop too. And I’m here I am sitting at the lawyer’s office. Like, I didn’t know I was gonna get $6,000. Thank goodness he was sitting with me and offered that because I totally. I was just so caught off guard.

Jordan Berry [00:47:01]:
Yeah. Yeah. Well, first of all, he’s a good, super good guy. I like him a lot.

Breyan Rohrman [00:47:08]:
Yeah.

Jordan Berry [00:47:08]:
Even. Even if I didn’t know him, just hearing all this stuff that you’re saying.

Breyan Rohrman [00:47:13]:
Yeah. Like I said, I did. I did pay it back. It took me a few months, but I did.

Jordan Berry [00:47:17]:
Yeah.

Breyan Rohrman [00:47:18]:
Yeah. Thank goodness he was.

Jordan Berry [00:47:21]:
Yeah. Well. And, you know, I want to, like, kind of highlight, like both of these opportunities that you had, they came through, like relationships you had with people. And you got us, you know, you got like the two holy grails of what people are looking for a lot of times. Right. Which is seller financing and SBA loans. Like, those are. A lot of people are trying to get in this business that way.

Jordan Berry [00:47:46]:
It’s tough to get in this business that way right now in this market. This market’s different than when you got in. Yeah. But those opportunities happen because you built some kind of relationship with the people that are there. So if you’re out there and you’re looking to try to like, buy your first laundromat, you need. You don’t have a ton of money to put into it. Your best bet, usually if you’re not gonna, like, partner with somebody or something like that, your best bet is to build relationships with sellers because then they want to help you succeed. Right.

Jordan Berry [00:48:17]:
You’re 24 year old, five three blonde girl who’s about to be a service technician. And you know, the guy says, okay, you know, I’ll sell it to you. Do you have six grand to, you know, okay, I’ll front you the money and, you know, we can work it out. You know, that kind of like, that stuff doesn’t just happen with strangers very often. It happens because, you know, you get to know them, they start to like you, they want to help you, you know, change the trajectory of your life or they see themselves in you or whatever it is. Right. But you really got to put yourself out there. So if you’re out there trying to get a seller finance deal or an SBA deal, and you’re just Browsing around on biz buy seller or whatever, you know, might happen for you, but your chances go way up if you start meeting some owners and building those relationships with people.

Breyan Rohrman [00:49:07]:
For sure. For sure. And another one of my favorite sayings in life is just be brave. And so I know it takes a lot of courage to go out there and be like, hey, I want to buy your laundromat. Like that it takes courage to pick up the phone and call people and just have an unsolicited phone call, you know, but you. But just be brave. And like I said earlier, trust your intuition. And it does really help to have that network and go out and meet these people and build the relationships, because most people are here and want to see you succeed.

Jordan Berry [00:49:37]:
Yeah. Yeah. I love that you got some, like, good, strong mottos that you’re. You’re enacting in life.

Breyan Rohrman [00:49:46]:
I took a lot of leadership classes at the bank.

Jordan Berry [00:49:49]:
Yeah, that’s good. It’s good. I mean, it served you well. And you’re living them out, man. I know. Yeah. I mean, I love it. I love it.

Jordan Berry [00:50:00]:
Okay, I got a question for you. I want to talk a little bit on. I want to come back to retool. I know you’re. Well, let’s talk about retooling real quick, and then we kind of shift gears a little bit. I know you said you’re. You’re kind of retooling your store now. How did you know it was time? And, like, I get those questions all the time.

Jordan Berry [00:50:22]:
Like, should I retool? Should I not retool? How do I know? You know? Does it make sense?

Breyan Rohrman [00:50:28]:
Yeah.

Jordan Berry [00:50:28]:
Can you talk me through your thought process on that? You got any cool mottos or anything we can, you know?

Breyan Rohrman [00:50:33]:
Yeah.

Jordan Berry [00:50:33]:
Here.

Breyan Rohrman [00:50:34]:
If you got three bad bearings, it’s time to retool.

Jordan Berry [00:50:36]:
Okay. Yeah, that makes sense. It’s a good one. It’s catching.

Breyan Rohrman [00:50:41]:
I had a. Well, I retooled once in 2017, and I kept. I retooled a lot of my laundromat, but not the whole thing, mind. You have a pretty large laundromat. I have 28 drying pockets and 38 washers, so. And split spans about 3,000 square feet. So I do have quite a bit of equipment in there. So anyways, I retooled in 2017, and I was able to pay that loan off and kind of ride out those new machines.

Breyan Rohrman [00:51:13]:
And then about two years ago, I had a 20 pound bearing go out and I fixed. Did the bearing job, and the bearing job failed. And I don’t think it was any of our fault. I think it was apart from the factory wasn’t good, but I didn’t want to deal with it. It was a 20 pounder. It got. It was back in the corner of my laundry, so I just put it out of service. So I’d been sitting out of service for quite a while and then I had another one go out.

Breyan Rohrman [00:51:43]:
And for Some reason my 20s are very popular in my laundry. I know they’re not very popular in the industry as a whole, but boy, do my customers love them. But anyways, I had another one go out and I was like, oh, man. And that was probably about a year ago. So I didn’t want to retool at the time because I was so close to paying off my SBA loan. So I was like, if I could just flip this along and plan the retool. And as you know, I work for the distributor and we run specials on equipment. So I wanted to wait for that show special.

Breyan Rohrman [00:52:15]:
So I knew at this next show special that we have that I was going to buy the equipment. So I had been planning the retool for about a year and then I had another bearing. So that was three. So I was like, dang, I can’t wait for that show special because this was probably back in maybe June or July of 2025. And then another bearing. So that puts me at 4.

Jordan Berry [00:52:42]:
What is you got? Is it contagious? What is that?

Breyan Rohrman [00:52:46]:
It must have been. And this was on. So this was on some old equipment I left in there. So the, the 20s that were going out were two 2001 machines. So they were well past their time. They needed to go anyways. And then. But the fourth one that failed was a 40 pounder.

Breyan Rohrman [00:53:02]:
That was a heavily used 40 pounder. So having that out was a detriment to the laundry because that thing gets used all the time. It’s right in the front when you walk in. So I didn’t want people walking in seeing that out of order sign. So I had already, again, I had already been replanning to retool with this last sale. But that fourth bearing was my. We’re doing. I have to, you know, because if you leave machines out like that, four of your biggest.

Breyan Rohrman [00:53:29]:
Not biggest, size wise, but big, most used machines, it customers start to comment on it and then, you know, that’s really bad for. Bad for business. So I decided I’m just gonna replace all of these. So I replaced my 20s. I have six 20s. I replaced three out of the six. And I left the three that were running mostly because I want to do some more research again because twenties just aren’t that popular. So I just want to make sure before I go buying three more new twenties that people actually value the new ones.

Breyan Rohrman [00:54:03]:
So anywho, I bought those and then I replaced three 30s right when you walk in my door. So I, I’m a hipsch gal. So I did the new touchscreens, put two, three new touchscreens right when you walk in my door. So when you walk in it’s like, whoa, these are nice new and fancy. And then I did my laundromat is in the shape of an L and on the, the other side, we call it the annex. And I replaced all of my dryers in the annex. So. And Hibbs just came out with stock 55 pound dryers.

Breyan Rohrman [00:54:37]:
They are so cool. Again, love laundry equipment, but what I had in there was three 50 pound tumblers. So by replacing these, I added three more drying pockets. A large capacity drying pockets. And I needed dryers. I knew I needed more pockets. My little brother had actually went to my laundry and called me and was like, hey, I just want to let you know there’s lines for your dryers. You can’t get a dryer in this place.

Breyan Rohrman [00:55:03]:
So I knew I needed to get more drying pockets in there because I have a lot of big 75 pound dryers which customers love, but it also takes away a pocket because they’re not stacked. So now with these new stack 55s, I can replace some of my smaller single tumblers with stacks. So yeah, that’s how I knew.

Jordan Berry [00:55:24]:
Yeah, yeah. Because you said you have something like, I forget the number. Like 35 washers, 28 pockets. Right?

Breyan Rohrman [00:55:32]:
38 washers and 28 drying pockets.

Jordan Berry [00:55:34]:
Yeah, yeah. So I mean, and the, the pocket count and washer count is not as important, but the capacity. Right. Is probably your bottleneck where that. And that’s what you’re getting at with the. I’m just clarifying for anybody who wasn’t tracking, but that’s you’re adding capacity, dry capacity to, to get it more in line with how much wash capacity you have.

Breyan Rohrman [00:56:00]:
Correct? Yeah, There is an equation. I cannot remember the equation off the top of my head. You might know it, but there is an equation of washing poundage per drying poundage that you should have in a laundromat to make it function correctly.

Jordan Berry [00:56:12]:
Typically. Yeah, right? Yeah, Typically we’re looking at like 1.1 to, to 1 dry capacity. To wash capacity. You typically want a little more dry capacity than you have wash capacity. Because dryers can be a bottleneck for you, like your brother was saying. Right?

Breyan Rohrman [00:56:31]:
Yep.

Jordan Berry [00:56:32]:
Your bottleneck. So.

Breyan Rohrman [00:56:33]:
Yeah.

Jordan Berry [00:56:34]:
Yeah. Okay. Well, I mean, that seems like a pretty clear indication that it’s time to get some new equipment in there. All the bearings are going out.

Breyan Rohrman [00:56:41]:
Yes. And of course, none of that was my 2017 equipment that was all made the. When I did that retool. Now it was the equipment that I chose to leave then. So now I’m kind of retooling that. But now my laundry is looking, you know, pretty good. I still have. I have six older washers in there right now, but they’re all up and running pretty good.

Breyan Rohrman [00:57:00]:
So I’m going to go ahead and leave it. And then if I need to, if any of those bearings go out, I’ll probably wait for my next show special and that way I can get a little discount on the machine. So I know they’re. They’re very spendy, so.

Jordan Berry [00:57:12]:
They are spendy. All the equipment spendy these days.

Breyan Rohrman [00:57:15]:
Oh, so expensive.

Jordan Berry [00:57:17]:
Ain’t getting out of there cheap. I know.

Breyan Rohrman [00:57:19]:
No, I know. No. Beautiful equipment, though. I will say that.

Jordan Berry [00:57:23]:
Yeah, I know it is. It is beautiful. And it’s more and more, you know, tech enabled and we’re getting more and more functionality out of it and all that stuff too. So in user experience for the customers is getting better also. So a lot, A lot of good stuff happening. But it is getting more spendy for sure. Yeah. Okay, so I want to chat a little bit about.

Jordan Berry [00:57:51]:
Just your perspective as being a service tech on, you know, your market or. Or anything else that you’ve kind of observed. Are there. Okay, well, first of all, just, you know, quick question, I guess is, is there. Is there anything that, if you’re looking to buy your first laundromat or you own a laundromat, where it just makes sense that I should know how to do like, for example, a coin jam. Right. I should know probably how to undo. I don’t.

Jordan Berry [00:58:22]:
I shouldn’t have to pay you a ton of money to come out and unjam a coin. Right. Are there fixes that every owner should be able to do because they’re quick and easy and it’s worth their time to learn how to do it.

Breyan Rohrman [00:58:36]:
Yeah. Coin jams, definitely. That’s probably number one. Second is probably just cleaning out your drain valves. Drain valves cause a lot of issues from not filling to not spinning out, depending on if they’re clogged or if they’re just not closing. Cleaning out drain valves is a huge one. And then another one that I see a lot of more hands off owners that I see. They.

Breyan Rohrman [00:59:01]:
The employees just are not cleaning out the lint screens. It’s a. It is a big deal. I. It’s still shocking to me, but. But they just don’t realize that they’re not being cleaned out. So I’ll get on this call and I’ll open up the lint screen, and there’s 2 inches of lint, you know, on the lint. I’m like, well, this is why they’re not working.

Breyan Rohrman [00:59:20]:
You know, you have to. There’s. There’s preventative maintenance that you have to do daily, monthly, yearly on these machines in order to not have to call me out and. And fix these simple things for a whole heck of a lot of money. So, yeah, I would. And then another one is just cleaning out your hose screens. A lot of people don’t realize that there’s so much sediment in the water that they do have to take those hoses off and clean out all of the screens to allow for a proper water flow into that washer. And that will increase your wash or I guess decrease your wash time.

Breyan Rohrman [00:59:56]:
So if you have dirty, dirty filters, it takes longer to fill, and that’s going to take a longer wash, and that’s going to decrease the amount of turns per day you can get on your washer.

Jordan Berry [01:00:07]:
Yeah, definitely. Real quick. I mean, you want to tell people where they even find these. The screens, you know, on the hose screen where they find them to clean them. Yeah.

Breyan Rohrman [01:00:20]:
So the hose screens, there’s always one at the hose bib where you turn your water on and off. You take that hose off, you’ll see a screen there.

Jordan Berry [01:00:27]:
If it was always.

Breyan Rohrman [01:00:29]:
I was just gonna say if it was properly installed, there should be a screen there. If you don’t see a screen there, you should put one there, because what that does is it blocks the sediment from getting down into your mixing valve. And your mixing valve is what actually brings your water in, and that opens, and that sediment can get into that mixing valve, and it can ruin your mixing valve. So first place is to check that hose bib screen, clean that, replace it, put one in if there’s not one in. And then the second place is actually down at that mixing valve where your hose connects to your washer. You want to take that off and make sure that that screen is clear as well.

Jordan Berry [01:01:06]:
Yeah.

Breyan Rohrman [01:01:06]:
So there’s two different places you want to take a look.

Jordan Berry [01:01:09]:
Yeah. Awesome. And that’s something that you could have an employee do too. Like if you have an employee attendant who’s there, you know, twiddling their thumbs because your drop off slow or they just, their job is clean or whatever, that’s something you can have them do as well. It’s pretty simple.

Breyan Rohrman [01:01:26]:
Yep, yep. And then I make my employees do that so they, they clean the water screens once a month. And then they, they know how to unjam coins, they know how to clean out drain valves, they know how to swap out pumps and belts on top loaders. I’ve taught my employees how to do a lot, so. Which is pretty nice for me because then I don’t have to run up there, you know, for those silly little things when they can just do it at that time.

Jordan Berry [01:01:54]:
Yeah, definitely. And, and I’ll say too, I know you guys do this, but a lot of distributors will do like these shows where you’re talking about the show specials. A lot of times those shows have a component to them where there’s an education on how to do some of this stuff you can go to or that you can send an employee to, or you could bring an employee with you to these to actually learn how to do some of this stuff.

Breyan Rohrman [01:02:16]:
Yeah, absolutely. And even just at our last show, you’ve got just like the creme de la creme of the laundromat industry at that show. So if you can go to a laundromat show, I would highly, highly recommend it. You’ve got all of your service technicians, you’ve got all of your sales guys, your finance guys, your distributors are always there. And that’s such a good networking event to circle back to how we were talking about building your support team, just going out and meeting these people. It’s just, it’s a wonderful opportunity.

Jordan Berry [01:02:48]:
Yeah. And other owners too, right? Like networking.

Breyan Rohrman [01:02:51]:
Absolutely, absolutely. Yep. Then you get to learn who owns what and what their problems are and how they’re, how they’re surviving.

Jordan Berry [01:02:59]:
Yeah. I have four different clients right now who found a laundromat just by going to one of those shows, one of those events from a distributor and talking to an owner and tell them they were interested in buying and it just, they struck a deal. There’s things that can happen there too. Yeah.

Breyan Rohrman [01:03:16]:
Nice.

Jordan Berry [01:03:16]:
Super good to go to those events there. Okay. Another question I have just kind of from the, from the service tech angle is are there things that you’re seeing like high performing laundromats are doing that low performing laundromat owners or laundromats are not doing? Are you seeing, like, common denominator, you’re in a bunch of laundromats, right? She’s. If she’s nodding her head vigorously right now. So I’m just going to leave it at that. Let’s not expand on that at all. We’ll just leave it. There are things that are.

Jordan Berry [01:03:53]:
What are, what are some of those differences that you see?

Breyan Rohrman [01:03:56]:
It is cleanliness and machine maintenance. Those are the number two you could have. And I see this again every day. I mean, all the laundromats, we have laundromats in the worst neighborhoods, but they perform. They outperform the laundromats that are in, you know, the better neighborhoods because they’re clean, they’re priced competitively, and their machines work. So I see these, some laundromats that I go into, and every other machine is down the bathroom is disgusting. And then you open the machines that do work, and they’re just filthy. And it’s just.

Breyan Rohrman [01:04:35]:
It’s kind of sad. It breaks my. My laundromat loving heart to see this, because I’m like, boy, you could just be doing so much better if you were more willing to pay for us to come out or pay to retool. You know, like, spending money can make money. And so I watched some of these laundromats just put zero back into it. I’m like, well, this is why you’re not. You’re not thriving. And we talk to people that are buying these laundromats, you know, and you have mentioned maybe the term zombie mat, people that are going to buy these.

Breyan Rohrman [01:05:07]:
And if you look at the neighborhood and the opportunities, most of them are pretty good. They just need equipment and they need to keep it clean. That’s just. It’s like the two basics of laundromat. Get your equipment running, keep it clean, people will come, you know.

Jordan Berry [01:05:21]:
Yeah, yeah, yeah, man. And that. I feel like that mindset has permeated our industry for a long time of just like, let it ride, don’t reinvest.

Breyan Rohrman [01:05:35]:
Yeah.

Jordan Berry [01:05:36]:
But I mean, on the, on the flip side and on the good news, there’s more people like you and. And a lot more like business owner mindset, you know, sophisticated owners coming in and seeing the value in. Reinvesting in the business, seeing the value in, you know, making sure everything is clean and, you know, but for so long, and our. Our industry has such a bad reputation, which I think is changing, but it has such a bad reputation because so many owners just let their businesses kind of ride and they let machines stay down. And they let it stay dirty and they’re just like, whoa, customers are going to come anyway. So.

Breyan Rohrman [01:06:20]:
Yeah, yeah. It’s just sometimes I walk in and I’m like, oh man, I gotta leave. Stressing me out.

Jordan Berry [01:06:27]:
Yeah, yeah, yeah, yeah. But I, but I am thankful that that mindset is shifting, I think, in the, in the industry. And we’re seeing more and more people treat their businesses like businesses not. And I’m happy about that. Not only because I think a lot of my owners are going to be making more money and doing better, but also because it just serves the community better. Right? Like, what does it communicate to the community if you’re not going to keep the laundromat clean and the machines working? It communicates like, you guys aren’t worth it. Right? Like, and so I think there’s a lot of opportunity to just, I don’t know, bring dignity to a community just by caring a little bit, I think is all.

Breyan Rohrman [01:07:12]:
I love that. I love that. I actually at our, at my laundry, our, like, motto is our community Laundromat. So we have, you know, like, on our shirts like, that I’m wearing right now. You know, it says our community laundromat. My mats say our community laundromat because it, it’s been a staple of the community. And, and this is my opportunity to give back to my community and, you know, and keep a clean, functioning laundromat for those that need it.

Jordan Berry [01:07:40]:
Yeah. All right, a couple questions for you before we wrap this thing up. Number one is somebody’s looking to buy their first laundromat right now. What’s your best piece of advice? I mean, you’ve already given some really good advice, you know, in that, that area for, for that person. But what’s your best piece of advice for somebody trying to get into their very first laundromat?

Breyan Rohrman [01:08:08]:
Probably just circle back to being brave and reaching out. And if you’re at the point where you’ve already talked to the owner and you’re like, hey, I think I want this laundromat. Biggest, biggest thing is the lease. Just make sure that the lease is okay. And then let’s say you have like, yep, I secured. It’ll be a 10 year lease, but my equipment is. Half of it’s broke down. Okay, how are you going to retool it? Are you willing to spend the money to retool this business? Like, really thinking about how you’re going to make that business survive? Don’t just buy it because you want to Laundromat and you think it’s going to work out like lease your equipment state and how you’re going to get those turns per day to make that profit.

Breyan Rohrman [01:08:55]:
Really looking at your financials and understanding the depths of it. One thing I kind of like to tell people is I know laundromats are trendy and I see it on the reels on Facebook and TikTok and all of that. And they’re marketed as passive income, but in reality, they take a lot of work and they take time. And the machines, you have to be willing to clean out a coin drop and not just call your distributor and be like, hey, my machine isn’t working without going and looking at it first. So really making sure you look at the lease your financials and be willing to make sure that your equipment is either going to be retooled or that you can spend some time on it and really understand what it takes to get that laundromat up and running. Especially if you’re buying. Again, I’ll use the term zombie map. If you’re buying a zombie map that you’re aware of what that entails.

Breyan Rohrman [01:09:48]:
Because. Because like I said earlier, boy was it a slap in the face for me, but I would do it again. I love it. But that’s kind of my advice. It’s just understanding the depths of it. It’s not. I don’t really think they’re passive. Again, I kind of laugh when I see those.

Breyan Rohrman [01:10:06]:
But it is a wonderful industry and it is a good way to make some money.

Jordan Berry [01:10:11]:
Yeah, I agree. I agree. I’m another question, but before that, I guess I have another question, so I guess it doesn’t matter. Are you. Are you thinking about buying any more? Like, what’s the plan going forward?

Breyan Rohrman [01:10:28]:
I personally am not. Not because I don’t think they make money or anything like that. My goal is just to kind of wind down with this one. I’ve done just so much work in my life and I know I’m still young, but. But geez, I’ve done so much and my goal right now is just to kind of try to take what I’ve built and kind of go more into just enjoying my life and enjoying my husband and not being so busy all the time. I still am busy all the time, but I. Yeah, yeah, I don’t. I personally wouldn’t take on another responsibility as a laundromat just because, like I just said, they’re a lot of work and I’m to a point where I’ve built, I’ve built up A good.

Breyan Rohrman [01:11:12]:
A good little net worth. And I would just like to kind of relax and just live a slower pace of life.

Jordan Berry [01:11:18]:
I like that. Well, and, you know, kudos to you for that. For, you know, number one. I mean, it takes a lot of work to build up to that. Right. Like, you know, people want passive income and all that stuff because they don’t want to work. And, like, I just don’t know. I guess apart from, like, inheriting money or winning the lotto or something, like, I don’t know a way to get there without putting a huge volume of work ahead of it.

Jordan Berry [01:11:46]:
Like, I don’t know if there’s a way around that. Right. And so. But then I think what happens to a lot of people is you put that huge volume of work to get to that point and you kind of get there, but the. The bar moves or you have, like, anxiety about, you know, letting off the gas because you. Your mindset in your life has been pedal to the metal for a long time. It’s really hard to just take your foot off the pedal. Right.

Jordan Berry [01:12:19]:
And so it could be really hard to make that transition into. Okay, I worked really hard for this life, you know, to have this kind of lifestyle and. Or at least for this period of time, you know, you might find yourself, you know, 20 years down the line being like, dude, I got to get some more laundromats. Like, I need some more action in my life here.

Breyan Rohrman [01:12:39]:
I can see.

Jordan Berry [01:12:41]:
Yeah, yeah. But, you know, having those, like, clear, like, here’s what I’m aiming for, and here’s what I want life to look like. And then once you get there, you know, again, kind of being brave actually is like, kind of taking the foot off the pedal and. And remembering keeping front of mind, like, what you were working for. Because when you work so hard for so long, the work can kind of become the thing that you’re working for. And that was not the original intention. So kudos to you for kind of recognizing that. And, you know.

Breyan Rohrman [01:13:15]:
Yeah, well, and I think. I mean, life takes everybody different places, but, you know, you see, just, you know, just want to be able to spend time with my family and enjoy life while I still have it, you know, and so. So that’s. That’s just my own opinion. I. I know a lot of people work for a long time, and I know a lot of other people that are looking to buy laundromats. Everybody wants to buy a laundromat. Yeah, mine’s not for sale.

Breyan Rohrman [01:13:38]:
But I personally mean not yet. Yeah, like you said, Maybe I slow down for a little bit and I’m like, ah, no, I can’t do this. I got to go buy another laundromat. Yeah, maybe I’m not closing the door or anything like that, but yeah, as for me, I think I’ll stick with my one, and my one does great. It’s a fantastic little laundry, and I’m very happy with it.

Jordan Berry [01:14:02]:
Yeah. Yeah. Okay. Going back to my original question that I had for you is existing owners. I mean, you can answer this from. You’re an existing owner and from your experience in that, you could answer this from a service tech perspective. What. Go whatever way you want to go with this.

Jordan Berry [01:14:23]:
But is there. Do you have a piece of advice for existing owners to maybe help them level up their business or maybe something you. That’s worked for you that you think might work for others or that you’ve seen other owners do as you’re going into their stores? Any piece of advice for existing owners to help them improve their businesses?

Breyan Rohrman [01:14:44]:
I think what’s worked for me really well recently is really grabbing on to innovations, adding mobile payment, Facebook pages, claiming your Google page, and just being really present in social media. It’s such a big thing. And just being able to be keeping up with all of the technology that’s happening and not being afraid to retool, that is another huge one because I know a lot of existing owners, myself included, it’s hard because, you know, I just paid my loan off and I was like, oh, gosh. And I, you know, I pay my loan off, the bearing goes out.

Jordan Berry [01:15:24]:
Right?

Breyan Rohrman [01:15:24]:
But. But just not being afraid to retool because my laundromat has made substantial growth in the last few. Geez. Since September of 2025, I. Because I admittedly, I kind of just let it go. Not cleanliness or anything like that, but I wasn’t paying much attention to it. And I, you know, had a meeting with my husband and we decided we really wanted to take it to the next level. So we rebranded, did the.

Breyan Rohrman [01:15:52]:
Our community laundromat thing. We started being more present there every day. I raised prices, which was long due, long overdue. I think you and I talked about that even a year ago or so, raised my prices. The customers didn’t complain at all. I have pay range, which, if, if you guys don’t know, is a mobile app that accepts mobile payment. And what else? I’m. I’m retooling, painting.

Breyan Rohrman [01:16:20]:
I have floors, new floors going in that are scheduled. So just not being afraid to reinvest as A whole, like. Because you have to reinvest to keep those customers wanting to come. Because, like I said, there’s some laundromats where I walk in where they’re not reinvesting or doing anything, and I can see why they’re not doing well. It’s very obvious when you walk into a laundromat. Oh, I could tell why you’re not doing well. I wouldn’t want to come here, you know, Or. Or.

Breyan Rohrman [01:16:42]:
Oh, my gosh, this laundromat is beautiful. We have one over on the west side that they serve ice cream. It’s like ice cream at a laundromat. Like, what a cool idea. Don’t be afraid to do innovative things like that. That, you know.

Jordan Berry [01:16:54]:
Yeah.

Breyan Rohrman [01:16:54]:
So hopefully I answered your question. I kind of feel like I got off on a tangent there.

Jordan Berry [01:16:58]:
No, that was good. And actually make sure that you get some before and after pictures on the flooring. I just find that if you redo your flooring, it can make it feel like a whole new laundromat.

Breyan Rohrman [01:17:10]:
Yes. It’s a long time coming.

Jordan Berry [01:17:12]:
Yeah. It is so underrated. How big of a difference flooring can make. So get before and afters.

Breyan Rohrman [01:17:19]:
Yeah. I’ll send you some photos. I’m excited. This is the original floor when I bought it. And it’s. It’s got holes in it. It looks awful. So.

Breyan Rohrman [01:17:27]:
Finally pulled the trigger on that. So. Yeah, I’m very excited. I’ll show you.

Jordan Berry [01:17:32]:
Yeah, I’d love to see it. I’d love to see it. Awesome. Okay. Any. Anything else that we need to talk about here from the maintenance side or from just your experience? I want to make sure we cover everything. I know you’re dropping wisdom bombs left and right here. I want to make sure we cover everything.

Breyan Rohrman [01:17:52]:
Yeah. Geez. I feel like I could talk about it all day.

Jordan Berry [01:17:54]:
I know. Me too. That’s a problem.

Breyan Rohrman [01:17:58]:
Geez, I would. And also, just for those people looking to buy. I think I might have already touched on this, but just. Just understanding that you do have to really kind of know your machines. I mean, you know, and. And I joke around. I say each machine has its own personality, and they really do, and.

Jordan Berry [01:18:14]:
True, actually. Yeah.

Breyan Rohrman [01:18:15]:
Yeah, they do. And each machine has it, you know, its own personality and its own set of problems and. And not being afraid to get it. You get in there and try to fix those machines because it is. It is. It’s a big. It’s a big deal to know your machines.

Jordan Berry [01:18:31]:
Do you ever have. I’m just. I’m asking this for person who maybe wants to try to delve into that, but it’s afraid that they might mess something up. Do you ever have somebody who’s tried to work on a machine and, oh, yeah, fix it or made it worse?

Breyan Rohrman [01:18:45]:
All the time.

Jordan Berry [01:18:47]:
Okay.

Breyan Rohrman [01:18:48]:
Yep.

Jordan Berry [01:18:49]:
Do you think less of that person?

Breyan Rohrman [01:18:51]:
No, no, I was that person. No, I think it’s awesome. I think if you wanted to try to fix your own machine, and I told my customers this all the time because we have a lot of customers that want to fix their own machines. And so they’ll call me and be like, hey, Bri, how do I do this? Hey, I’m stuck on this. And if you have your local distributor and their technicians, they’re probably going to be just like me and be like, hey, let me help you. Like, and I’ll help people over the phone. It’s free to talk to me on the phone. And so always charge me charging you for this.

Breyan Rohrman [01:19:23]:
I know, but yeah, no, I say more power to it if you want to try to open up a machine. And. And again, when I tell there’s nothing that you can do that I can’t fix, it might cost you more money for me to fix it because I have to figure out what you did. But there’s nothing that you can do that I can’t fix. So I have, for example, I have one maintenance guy, a little local laundry here. He loves fixing them. He was like, bree, what if I can’t do it? It’s like, I’ll come help you. If you can’t do it, call me.

Breyan Rohrman [01:19:50]:
I’ll come up here and help you put it in there. But you can do it. And he did it. So, yeah, I would say don’t be afraid of it. If anything, you’re gonna learn more just getting in there, getting your hands dirty and opening up the machines and training, truly learning how they work. That’s how I started just pulling it apart and not being afraid to mess something up. If you mess it up, there’s people out there that can help you.

Jordan Berry [01:20:10]:
Yeah. Well, and that’s why I asked that, because I know a lot of people feel like, ah, if I mess it up, it’s going to be embarrassing. I’m going to have to call Brie up and be like, bri, it happens.

Breyan Rohrman [01:20:20]:
And I do not think less of anybody for it. I think that. I think it’s. Again, I think it’s more power to you. My biggest piece of advice is make sure it’s unplugged.

Jordan Berry [01:20:29]:
Yes. That’s. That’s Wisdom right there. That is wisdom right there.

Breyan Rohrman [01:20:33]:
Yeah. I’ve seen a lot of people blow stuff up that way. So. Yeah, make sure it’s unplugged first and then have at it.

Jordan Berry [01:20:40]:
Yeah. Well, listen, first of all, thank you so much for coming on. You are incredible. You’re doing amazing stuff. You’ve been doing amazing stuff for a really long time, and I’m glad we finally were able to kind of make this work. I think there’s probably a lot of people listening to this who are inspired by your story. Maybe they’re younger or, you know, just trying to get in the business, or they’re an owner who’s just inspired by your perspective on the industry. I think that there’s going to be people like that.

Jordan Berry [01:21:10]:
Is there. Is there a way they can get a hold of you, just, you know, drop you an email or something like that?

Breyan Rohrman [01:21:15]:
Yeah, yeah, you can. They could definitely email me. Do you want me to get my email on here or can you attach it or.

Jordan Berry [01:21:23]:
Yeah, we’ll put it in the show notes and then if you’re on YouTube, they’ll be down below. Or the email will be down below with all the other links.

Breyan Rohrman [01:21:30]:
Perfect. Yeah.

Jordan Berry [01:21:31]:
Description. So, yeah, we’ll put it in there and man, connect up. Right. Networking is so, so important in this industry. You know, that’s why those shows are so important to go to the networking, you know, getting that support, even just somebody who kind of understand, like, what made me feel really like me personally. What. Aside from just hanging out with you, which I like doing also. But what made me feel really good about this is that we have a little bit of solidarity in our first experience in the industry, you know, like

Breyan Rohrman [01:22:03]:
the big L. We took some lumps,

Jordan Berry [01:22:06]:
you know, we took some lumps and. But we’re still here and we still believe in this industry and we still enjoy this industry. And I like that. Right. And so just having somebody who understands, you know, what you’re going through and what you’re dealing with, like, a lot of people don’t. And that’s why I kind of wanted to touch on the parent thing. Right. Because your parents understood it and we’re a support with you in that.

Jordan Berry [01:22:30]:
A lot of times the people who say, why would you buy a laundromat? Or that’s a big mistake, or I hope you don’t mess up, or, you know, those kinds of comments that can discourage us. They just don’t understand.

Breyan Rohrman [01:22:41]:
Right.

Jordan Berry [01:22:42]:
So you’ve got to surround yourself by people who get you.

Breyan Rohrman [01:22:45]:
So 100%, I completely agree with that.

Jordan Berry [01:22:49]:
Yeah. So. So I appreciate you. Thank you so much for taking the time to come on the show. You know, even if nobody else got anything out of this, I loved it and, and definitely did. But I know for a fact that people are going to love this episode for sure.

Breyan Rohrman [01:23:04]:
Perfect. I hope, I hope I gave some. Some wisdom and I hope people can take something out of it. And again, if you want to reach out or have any questions, definitely shoot me an email.

Jordan Berry [01:23:12]:
Yeah. And my, my main hope here is that you just don’t get flooded with emails. Yeah, just overwhelm her. People overwhelm her. It’ll be great. She doesn’t have anything else going on.

Breyan Rohrman [01:23:23]:
Yeah, I haven’t quite got to that relaxation yet, so.

Jordan Berry [01:23:27]:
Okay, she’s not there. Well, let’s not let her get there anytime soon then. Just kidding. Thank you so much, Bri, for coming on and love to see some pictures of that floor when you get there. And, you know, obviously we’ll stay in touch too.

Breyan Rohrman [01:23:41]:
Definitely. Sounds good. Thank you for having me.

Jordan Berry [01:23:44]:
Anytime. You’re welcome. Anytime. All right. Hope you loved that episode with Brianne. So much good stuff in there. Listen, take something. One thing, put it into practice.

Jordan Berry [01:23:54]:
There’s so many things you can do to just take some action today on furthering your goals. Brian gave you tons and tons of ammo to work with there. So pick something. And listen, if you can’t pick anything, you can’t think of anything to do, then the next best thing that you can do is head over to laundromatresource.com pro and join the pro community and sign up to jump into a mastermind group and also use all the tools and resources and all that stuff as well. But get in a mastermind group because really, when you get together with people like minded people with similar goals, magical things happen. I can’t explain it. I don’t know exactly how it works, but it works. It’s why I pay big money every single year to do exactly that in our industry and outside of our industry.

Jordan Berry [01:24:45]:
And this is not big money. And you get to do it, people in our industry. So learnmyresource.compro and if you can think of it, pick one thing from the episode, put it into action this week, today if possible, and we’ll see you in the next one. Peace.

Resumen en español

Resumen del Episodio 251 de Laundromat Resource

En este episodio, Jordan Berry entrevista a Brianne, una propietaria de lavandería y técnica profesional de servicio en la industria de las lavanderías. Brianne comparte su historia personal de cómo se enamoró de las lavanderías desde muy joven, compró su primera lavandería a los 22 años y, a pesar de enfrentar grandes desafíos financieros, usó esas experiencias como oportunidades de aprendizaje.

Algunos puntos clave incluyen:

  • Brianne compró su primera lavandería casi sin experiencia, con máquinas muy antiguas y un contrato de arrendamiento corto, lo que finalmente la llevó a cerrar y perder mucho dinero. Sin embargo, considera esa pérdida como su “educación universitaria”.

  • Su segunda lavandería fue mucho mejor: pudo conseguir un préstamo SBA gracias a su casa y el apoyo de un distribuidor local quien luego le ofreció empleo como técnica de servicio.

  • Destacan la importancia de:

    • Tener contratos de arrendamiento largos o con opciones de renovación.

    • Aprender mantenimiento básico de las máquinas, ya que contratar técnicos externos es caro.

    • Reinvertir en el negocio: limpieza, mantenimiento y renovación o reemplazo de equipos viejos.

    • Aprovechar las relaciones y la comunidad para encontrar oportunidades y apoyo.

  • Brianne recomienda ser valiente, construir una red de apoyo, y no tener miedo a innovar o invertir en tecnología para mejorar la experiencia del cliente.

  • También resalta que, aunque las lavanderías se muestran como un negocio “pasivo”, en realidad requieren mucho trabajo y dedicación para tener éxito.

El episodio termina enfatizando la importancia de compartir experiencias y construir comunidad, y Brianne se ofrece a ayudar y contestar dudas a quienes quieran iniciar o mejorar su lavandería.

Watch The Podcast Here

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