I think there’s definitely room for improvement. While some facilities offer video calls and digital messaging, costs can be a barrier for many families. A more affordable, accessible system could help reduce isolation and support rehabilitation. Human connection is vital, even behind bars, and technology should make that easier.
Staying connected with family can seriously impact an inmate’s mental well-being and reentry success. While exploring system options, I came across the securus technologies phone number, which provided insight into how these platforms are set up. From my perspective, the challenge lies in balancing security, cost, and accessibility. Some facilities still rely on outdated tech, while others are introducing more digital services. More transparency and consistency in offerings would go a long way.
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