I ordered one product through BuyGoods and ran into a problem: the website had one description, but in reality the product was not what I expected. I tried to contact buygoods customer service , but it was difficult to get an adequate answer. They did not answer for a long time, and when I finally got through, everything came down to standard excuses. It’s good that before buying I read several reviews on PissedConsumer, where people shared similar stories. This helped me better understand how to act in such situations.