I’ve been using Total AV for a couple of years now as a backup to built-in security on my laptop. I did a lot of research before picking one, and reading through some threads about Total AV customer service, helped set expectations. Overall, the software has been solid, lightweight, easy to use, and it runs scans without slowing everything down. I haven’t had any major virus threats, but it’s flagged a few sketchy downloads and browser hijackers.