Reply To: Handling of lost items or “lost” items

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July 17, 2024 at 11:07 pm #29435
Charlotte Kovac
Participant

    Hello,
    I think the documents received with photos and detailed descriptions. Communicate this list to the client for confirmation. In case of a lost item claim, review the documentation and communicate transparently with the client. If the item is confirmed lost while in your possession, compensate the client fairly as per your policy.